REFUND POLICY

At Vardine, your satisfaction is our priority. If for any reason you are not completely happy with your purchase, we’re here to help.

You may request a return within 30 days of receiving your order.

To be eligible, the carpet must be unused, in its original condition, and with all packaging intact.

Proof of purchase is required to process your return.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, a refund will be issued to your original payment method within 7–10 business days.

Shipping fees (if applicable) are non-refundable.

We only replace items that are defective or damaged.

If you need to exchange a carpet for the same item, please contact us at service@vardine.com

Certain items may not be eligible for return, including:

Customized or special-order carpets

Items marked as “final sale”

For any questions about your return or refund, please reach out to us at:
service@vardine.com

We aim to make every shopping experience at vardine.com smooth and worry-free.

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